Inoperative Accounts

An inoperative account, also known as a dormant account, refers to a bank or financial account that has had no customer-initiated transactions or activity for an extended period. Inoperative accounts often remain inactive for a specified period, as determined by the bank’s policies and regulatory guidelines. Here are detailed notes on inoperative accounts:

1. Inactivity Period: The inactivity period varies from one bank to another and is often defined by the bank’s policies or regulatory guidelines. In many countries, the inactivity period is usually around 12 to 24 months, during which there have been no customer-initiated transactions or account activities.

2. Reasons for Account Inactivity: Several factors can lead to an account becoming inoperative:

  • Change of Address: The account holder may have moved to a new location, and the bank’s communications may not have reached them.
  • Change of Contact Details: The account holder may have changed their phone number or email address, making it difficult for the bank to contact them.
  • Lack of Usage: Some accounts, such as savings accounts or fixed deposits, may not be used frequently, leading to inactivity.
  • Account Holder’s Demise: In some cases, the account holder may have passed away, and the bank may not have been informed about it.

3. Impact of Inactivity: During the inactivity period, the account remains open, and the account holder’s funds are safe. However, inoperative accounts may have certain limitations:

  • Restrictions on Transactions: Inoperative accounts may not be allowed to make withdrawals or deposits until they are reactivated.
  • No Interest: Interest may not be credited to inoperative accounts during the period of inactivity.
  • Lack of Communication: Since the bank may not have updated contact details, they may not be able to communicate with the account holder about the account’s status.

4. Account Reactivation: To reactivate an inoperative account, the account holder needs to contact the bank and provide the necessary documentation as per the bank’s policies. The bank may require valid identification, proof of address, and a request to reactivate the account.

5. Escheatment and Unclaimed Funds: If the inoperative account remains inactive for an extended period beyond the inactivity period, the bank may proceed with escheatment. Escheatment is the process of transferring the funds from the inoperative account to the government as unclaimed property. This process is done to protect the account holder’s funds and ensure that they can be claimed in the future by the rightful owner or their heirs.

6. Prevention of Inactivity: To prevent accounts from becoming inoperative, account holders should:

  • Keep contact details updated with the bank.
  • Make periodic transactions or deposits to keep the account active.
  • Regularly review account statements and respond to any bank communications.

Overall, inoperative accounts are an important aspect of banking operations, and banks have specific procedures in place to handle such accounts in compliance with regulatory guidelines. Account holders should be proactive in maintaining their accounts and keeping them active to avoid any inconvenience caused by inactivity.