JAIIB Paper 2 Module D Quiz 10

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Question 1 of 20

1. Question
an employee copies a competitor’s proprietary manual without permission. What is the most appropriate response?
- Prioritise personal benefit over the customer
- Treat the code of ethics as optional guidance
- Apply the relevant ethical standard, verify facts and escalate through authorised channels
- Use an unapproved workaround to save time
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 2 of 20

2. Question
an employee copies a competitor’s proprietary manual without permission. Which safeguard would most directly address the issue?
- Assume the technology or vendor is responsible for every outcome
- Punish the reporter before checking evidence
- Conceal the issue to protect reputation
- Use clear policy, appropriate approval, independent oversight and an auditable record
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 3 of 20

3. Question
an employee copies a competitor’s proprietary manual without permission. What is the principal ethical risk?
- The conduct may undermine fairness, trust, accountability or the rights of affected stakeholders
- Proceed because no one is likely to notice
- Follow the request because seniority overrides policy
- Keep the matter informal and undocumented
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 4 of 20

4. Question
an employee copies a competitor’s proprietary manual without permission. Which conclusion is most defensible?
- Ignore the issue unless a complaint is received
- A profitable or convenient outcome does not justify deception or bypassing applicable safeguards
- Choose the option that maximises immediate revenue
- Assume routine practice is automatically acceptable
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 5 of 20

5. Question
an employee copies a competitor’s proprietary manual without permission. What should management do to reduce recurrence?
- Change the records to avoid embarrassment
- Share the information widely to obtain opinions
- Investigate root causes, remediate harm and strengthen training, incentives or controls
- Wait until an external auditor discovers it
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 6 of 20

6. Question
an employee copies a competitor’s proprietary manual without permission. Which principle is most directly relevant?
- Use an unapproved workaround to save time
- Treat the code of ethics as optional guidance
- Prioritise personal benefit over the customer
- Integrity, fairness, transparency and accountability should guide the decision
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 7 of 20

7. Question
an employee copies a competitor’s proprietary manual without permission. What should the employee do if pressure continues?
- Document the concern and use the next appropriate compliance, risk or whistleblowing channel
- Punish the reporter before checking evidence
- Conceal the issue to protect reputation
- Assume the technology or vendor is responsible for every outcome
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 8 of 20

8. Question
an employee copies a competitor’s proprietary manual without permission. Which statement best reflects professional responsibility?
- Proceed because no one is likely to notice
- The employee remains responsible for following law and policy even when a superior applies pressure
- Follow the request because seniority overrides policy
- Keep the matter informal and undocumented
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 9 of 20

9. Question
an employee copies a competitor’s proprietary manual without permission. What is the strongest evidence of a healthy ethical culture?
- Choose the option that maximises immediate revenue
- Ignore the issue unless a complaint is received
- Concerns are assessed fairly, reporters are protected and corrective actions are tracked
- Assume routine practice is automatically acceptable
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 10 of 20

10. Question
an employee copies a competitor’s proprietary manual without permission. Which approach best protects stakeholder trust?
- Wait until an external auditor discovers it
- Share the information widely to obtain opinions
- Change the records to avoid embarrassment
- Communicate accurately, treat people fairly and address problems transparently
Correct

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Intellectual property and information security. Key concept: Respecting licences, proprietary material, patents and security controls. Internal or educational use does not automatically authorise copying protected or confidential material. In this scenario, the appropriate action is to do not use it without a lawful basis or permission; seek approved sources. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 11 of 20

11. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. What is the most appropriate response?
- Punish the reporter before checking evidence
- Apply the relevant ethical standard, verify facts and escalate through authorised channels
- Conceal the issue to protect reputation
- Assume the technology or vendor is responsible for every outcome
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 12 of 20

12. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. Which safeguard would most directly address the issue?
- Follow the request because seniority overrides policy
- Proceed because no one is likely to notice
- Use clear policy, appropriate approval, independent oversight and an auditable record
- Keep the matter informal and undocumented
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 13 of 20

13. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. What is the principal ethical risk?
- Assume routine practice is automatically acceptable
- Ignore the issue unless a complaint is received
- Choose the option that maximises immediate revenue
- The conduct may undermine fairness, trust, accountability or the rights of affected stakeholders
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 14 of 20

14. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. Which conclusion is most defensible?
- A profitable or convenient outcome does not justify deception or bypassing applicable safeguards
- Share the information widely to obtain opinions
- Change the records to avoid embarrassment
- Wait until an external auditor discovers it
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 15 of 20

15. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. What should management do to reduce recurrence?
- Treat the code of ethics as optional guidance
- Investigate root causes, remediate harm and strengthen training, incentives or controls
- Prioritise personal benefit over the customer
- Use an unapproved workaround to save time
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 16 of 20

16. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. Which principle is most directly relevant?
- Conceal the issue to protect reputation
- Punish the reporter before checking evidence
- Integrity, fairness, transparency and accountability should guide the decision
- Assume the technology or vendor is responsible for every outcome
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 17 of 20

17. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. What should the employee do if pressure continues?
- Keep the matter informal and undocumented
- Proceed because no one is likely to notice
- Follow the request because seniority overrides policy
- Document the concern and use the next appropriate compliance, risk or whistleblowing channel
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 18 of 20

18. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. Which statement best reflects professional responsibility?
- The employee remains responsible for following law and policy even when a superior applies pressure
- Ignore the issue unless a complaint is received
- Choose the option that maximises immediate revenue
- Assume routine practice is automatically acceptable
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 19 of 20

19. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. What is the strongest evidence of a healthy ethical culture?
- Share the information widely to obtain opinions
- Concerns are assessed fairly, reporters are protected and corrective actions are tracked
- Change the records to avoid embarrassment
- Wait until an external auditor discovers it
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.
Question 20 of 20

20. Question
a board receives only favourable metrics while material customer-harm indicators are omitted. Which approach best protects stakeholder trust?
- Prioritise personal benefit over the customer
- Treat the code of ethics as optional guidance
- Communicate accurately, treat people fairly and address problems transparently
- Use an unapproved workaround to save time
Correct

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Incorrect

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.

Unattempted

Topic: Corporate governance and risk culture. Key concept: Board oversight, independent challenge, transparency, accountability and effective controls. Governance requires reliable information and meaningful oversight; selective reporting can undermine decisions. In this scenario, the appropriate action is to provide balanced, accurate information and escalate material omissions. The other options are inappropriate because they rely on concealment, improper pressure, unsupported assumptions or failure to use the bank’s authorised process.