Consumer Protection Act, 2019: Finality of Orders and Limitation Period

The orders passed by the consumer forums are final and binding on the parties. However, there are a few exceptions to this rule. The orders passed by the consumer forums can be challenged in the higher courts in the following cases:

  • If the order is passed in violation of the provisions of the Consumer Protection Act, 2019
  • If the order is manifestly erroneous
  • If the order is passed without giving the parties a fair hearing

Limitation Period

The limitation period for filing a complaint in the consumer forums is 3 years from the date of the cause of action. However, there are a few exceptions to this rule. The limitation period can be extended in the following cases:

  • If the consumer was not aware of the cause of action
  • If the consumer was prevented from filing the complaint by fraud or collusion
  • If the consumer was under a legal disability

Here are some MCQs on the Consumer Protection Act, 2019: Finality of Orders and Limitation Period:

  1. Can the orders passed by the consumer forums be challenged in the higher courts?
    • Yes
    • No
    • Only if the order is passed in violation of the provisions of the Consumer Protection Act, 2019
    • Only if the order is manifestly erroneous
    • The correct answer is yes. The orders passed by the consumer forums can be challenged in the higher courts in the following cases:
      • If the order is passed in violation of the provisions of the Consumer Protection Act, 2019
      • If the order is manifestly erroneous
      • If the order is passed without giving the parties a fair hearing
  2. What is the limitation period for filing a complaint in the consumer forums?
    • 2 years
    • 3 years
    • 4 years
    • 5 years
    • The correct answer is 3 years. The limitation period for filing a complaint in the consumer forums is 3 years from the date of the cause of action.
  3. Can the limitation period be extended?
    • Yes
    • No
    • Only if the consumer was not aware of the cause of action
    • Only if the consumer was prevented from filing the complaint by fraud or collusion
    • The correct answer is yes. The limitation period can be extended in the following cases:
      • If the consumer was not aware of the cause of action
      • If the consumer was prevented from filing the complaint by fraud or collusion
      • If the consumer was under a legal disability