The Central Consumer Protection Authority (CCPA) is a statutory body established under the Consumer Protection Act, 2019. The CCPA is responsible for enforcing the provisions of the Act and protecting the rights of consumers in India.
The CCPA is headed by a Chief Commissioner who is assisted by two Additional Chief Commissioners and other officers. The CCPA has its headquarters in New Delhi and has regional offices in all the states and union territories.
The CCPA has the following powers and functions:
- To investigate complaints of violation of the Consumer Protection Act, 2019
- To take suo motu action against violations of the Act
- To issue directions to traders and manufacturers to comply with the provisions of the Act
- To impose penalties on traders and manufacturers for violations of the Act
- To create awareness among consumers about their rights
Here are some MCQs on the Consumer Protection Act, 2019: Central Consumer Protection Authority:
- Which of the following is a power of the CCPA?
- To investigate complaints of violation of the Consumer Protection Act, 2019
- To take suo motu action against violations of the Act
- To issue directions to traders and manufacturers to comply with the provisions of the Act
- All of the above
- The correct answer is all of the above. All of the powers mentioned are powers of the CCPA.
- What is the maximum penalty that the CCPA can impose on a trader or manufacturer for violation of the Consumer Protection Act, 2019?
- ₹10 lakh
- ₹20 lakh
- ₹30 lakh
- ₹50 lakh
- ₹1 crore
- The correct answer is ₹1 crore. The maximum penalty that the CCPA can impose on a trader or manufacturer for violation of the Consumer Protection Act, 2019 is ₹1 crore.
- What is the time limit for filing a complaint with the CCPA?
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- The correct answer is 2 years. The time limit for filing a complaint with the CCPA is 2 years from the date of the cause of action.