Reasons for conflict:
There are many different reasons why conflict can occur in organizations. Some of the most common reasons include:
- Communication breakdown: When communication is poor, it can lead to misunderstandings and conflict.
- Different goals or values: When people have different goals or values, it can lead to conflict.
- Lack of resources: When there are limited resources, it can lead to competition and conflict.
- Personality clashes: Sometimes people simply clash with each other, which can lead to conflict.
- Change: Change can often lead to conflict, as people resist change and try to protect the status quo.
Multiple choice questions:
- Which of the following is not a reason for conflict?
- Communication breakdown
- Different goals or values
- Lack of resources
- Similar goals or values
- Which of the following is an example of a communication breakdown that can lead to conflict?
- Two employees are using different jargon to talk about the same thing.
- Two employees are not listening to each other.
- Two employees are not speaking the same language.
- All of the above
- Which of the following is an example of different goals or values that can lead to conflict?
- Two employees want to achieve the same goal, but they have different ideas about how to achieve it.
- Two employees have different ideas about what is important to the organization.
- Two employees have different ideas about what is fair.
- All of the above
Answers:
- (D) Similar goals or values. Conflict can occur even when people have similar goals or values.
- (D) All of the above. All of the examples show communication breakdowns that can lead to conflict.
- (D) All of the above. All of the examples show different goals or values that can lead to conflict.