What is employee behavior?
Employee behavior is the way that employees act, think, and feel in the workplace. It is influenced by a variety of factors, including the employee’s personality, skills, abilities, interests, and the work environment.
What are the different types of employee behavior?
There are many different types of employee behavior, but some of the most common include:
- Productive behavior: This is behavior that contributes to the organization’s goals. For example, this could include working hard, meeting deadlines, and being helpful to colleagues.
- Counterproductive behavior: This is behavior that undermines the organization’s goals. For example, this could include absenteeism, tardiness, theft, and sabotage.
- Prosocial behavior: This is behavior that benefits others in the workplace. For example, this could include volunteering for extra work, helping out colleagues, and being polite to customers.
- Antisocial behavior: This is behavior that harms others in the workplace. For example, this could include bullying, harassment, and discrimination.
Why is it important to understand employee behavior?
It is important to understand employee behavior because it can have a significant impact on the organization’s performance. For example, productive behavior can lead to increased productivity and profitability, while counterproductive behavior can lead to decreased productivity and profitability. Prosocial behavior can create a positive and productive work environment, while antisocial behavior can create a negative and unproductive work environment.
What are some of the factors that influence employee behavior?
The factors that influence employee behavior include:
- Personality: Employees with different personalities are likely to behave differently in the workplace. For example, extroverted employees may be more likely to socialize with colleagues, while introverted employees may be more likely to focus on their work.
- Skills and abilities: Employees with different skills and abilities are likely to be assigned different tasks and have different responsibilities. For example, employees with strong technical skills may be more likely to be assigned technical tasks, while employees with strong interpersonal skills may be more likely to be assigned customer service tasks.
- Interests: Employees with different interests are likely to be more motivated by different things. For example, employees who are interested in learning new things may be more motivated by opportunities for professional development, while employees who are interested in helping others may be more motivated by opportunities to volunteer.
- Work environment: The work environment can have a significant impact on employee behavior. For example, a positive and supportive work environment can promote productive behavior, while a negative and hostile work environment can promote counterproductive behavior.
How can we manage employee behavior?
There are a number of ways to manage employee behavior, including:
- Setting clear expectations: Employees need to know what is expected of them in order to behave in a way that is consistent with those expectations.
- Providing feedback: Employees need to receive feedback on their performance in order to know how they are doing and to make necessary adjustments.
- Reinforcing desired behaviors: Employees should be rewarded for desired behaviors in order to encourage them to continue those behaviors.
- Disciplining counterproductive behaviors: Employees should be disciplined for counterproductive behaviors in order to discourage them from engaging in those behaviors in the future.
- Creating a positive work environment: A positive and supportive work environment can promote productive behavior and discourage counterproductive behavior.
Multiple choice questions on employee behaviour at work:
Here are some multiple choice questions on employee behaviour at work with answers:
- Which of the following is not a type of employee behavior?
- Productive behavior
- Counterproductive behavior
- Prosocial behavior
- Antisocial behavior
- Organizational citizenship behavior
- The answer is Organizational citizenship behavior. Organizational citizenship behavior is not a type of employee behavior. It is a term used to describe discretionary behaviors that are not part of an employee’s formal job description but that benefit the organization.
- Which of the following factors is not likely to influence employee behavior?
- Personality
- Skills and abilities
- Interests
- Work environment
- Gender
- The answer is Gender. Gender is not likely to influence employee behavior in a significant way. There may be some small differences in behavior between men and women, but these differences are likely to be outweighed by other factors, such as personality, skills, and abilities.
- Which of the following is the most effective way to manage employee behavior?
- Setting clear expectations
- Providing feedback
- Reinforcing desired behaviors
- Disciplining counterproductive behaviors
- Creating a positive work environment
- The answer is All of the above. All of these methods